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Pet Valu Retail Team Lead Position
1 month ago
Pet Valu Retail Team Lead Position
About the RoleWe are seeking an experienced retail team lead to oversee our daily operations at Pet Valu. As a retail team lead, you will play a crucial role in ensuring that our customers receive exceptional service and that our store is always well-stocked and organized.
Key Responsibilities- Assign sales workers to duties to ensure seamless customer service and efficient store operations.
- Hire and train or arrange for training of staff to develop their skills and abilities.
- Authorize return of merchandise to maintain customer satisfaction.
- Establish work schedules to meet business needs and employee availability.
- Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints and supply shortages, in a timely and professional manner.
- Organize and maintain inventory levels to prevent stockouts and overstocking.
- Supervise and co-ordinate activities of workers to achieve store goals and objectives.
This is a fast-paced environment where you will be required to work under pressure to meet deadlines and exceed customer expectations.
Requirements- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail environment.
- Relocation costs covered by employer.
- Willingness to relocate.
- A competitive salary of $55,000 - $65,000 per year, depending on location.