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Pet Valu Retail Team Lead Position

1 month ago


Edmonton, Alberta, Canada Pet Valu Full time
Job Title

Pet Valu Retail Team Lead Position

About the Role

We are seeking an experienced retail team lead to oversee our daily operations at Pet Valu. As a retail team lead, you will play a crucial role in ensuring that our customers receive exceptional service and that our store is always well-stocked and organized.

Key Responsibilities
  • Assign sales workers to duties to ensure seamless customer service and efficient store operations.
  • Hire and train or arrange for training of staff to develop their skills and abilities.
  • Authorize return of merchandise to maintain customer satisfaction.
  • Establish work schedules to meet business needs and employee availability.
  • Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory levels to prevent stockouts and overstocking.
  • Supervise and co-ordinate activities of workers to achieve store goals and objectives.
Work Environment

This is a fast-paced environment where you will be required to work under pressure to meet deadlines and exceed customer expectations.

Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
Benefits
  • Relocation costs covered by employer.
  • Willingness to relocate.
  • A competitive salary of $55,000 - $65,000 per year, depending on location.