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Pet Care Services Manager

2 months ago


West Vancouver, British Columbia, Canada West Vancouver Veterinary Hospital Full time
About the Role

We are seeking a highly skilled and experienced Pet Care Services Manager to join our team at West Vancouver Veterinary Hospital. As a key member of our staff, you will be responsible for overseeing the daily operations of our pet care services, ensuring the highest level of care and customer satisfaction.

Key Responsibilities
  • Establish and implement policies and procedures for staff to ensure efficient and effective pet care services.
  • Plan and control budgets and inventory to ensure optimal resource allocation.
  • Hire, train, and supervise staff to ensure they have the necessary skills and knowledge to provide exceptional pet care.
  • Address customer complaints and concerns in a professional and timely manner.
  • Maintain and order supplies to ensure a smooth operation of our pet care services.
  • Care for pets in a safe and healthy environment.
  • Plan, organize, direct, control, and evaluate daily operations to ensure they are running smoothly and efficiently.
Requirements
  • Education: Other trades certificate or diploma.
  • Experience: 3 years to less than 5 years in a related field.
What We Offer
  • Dental plan.
  • Group insurance benefits.
  • Permanent work term.
  • English as the primary work language.
  • 30 to 40 hours of work per week.