Suki's Salons Senior Operations Manager

2 weeks ago


Vancouver, British Columbia, Canada Suki's Salons Full time
Job Summary

We are seeking an experienced and skilled senior operations manager to lead our team at Suki's Salons. As a key member of our management team, you will be responsible for directing and controlling daily salon operations, evaluating their effectiveness, and implementing strategies for improvement.

About the Role

This is a senior leadership position that requires a high level of expertise in salon management, with a proven track record of success in managing large teams and budgets. You will be responsible for planning and organizing daily operations, establishing policies and procedures for staff, and overseeing the budget and inventory.

Main Responsibilities
  • Direct and Control Daily Operations: You will be responsible for ensuring that all daily operations run smoothly and efficiently, including managing staff, maintaining customer satisfaction, and adhering to health and safety regulations.
  • Evaluate Daily Operations: You will need to assess the effectiveness of daily operations and identify areas for improvement, making recommendations for change as necessary.
  • Plan and Organize Daily Operations: You will develop and implement plans to improve operational efficiency, productivity, and customer satisfaction.
  • Establish or Implement Policies and Procedures: You will develop and implement policies and procedures for staff, ensuring that they are consistent with company values and goals.
  • Plan and Control Budget and Inventory: You will oversee the budget and inventory, ensuring that resources are allocated effectively and efficiently.
  • Hire, Train and Supervise Staff: You will be responsible for recruiting, training, and supervising staff, ensuring that they have the skills and knowledge required to perform their roles effectively.
Requirements and Qualifications

To be successful in this role, you will need to have a strong background in salon management, with experience in leading large teams and managing budgets. You will also need excellent communication and interpersonal skills, with the ability to motivate and inspire staff. In addition, you will need to have a proven track record of success in improving operational efficiency and customer satisfaction.

What We Offer

We offer a competitive salary of $180,000 - $240,000 per year, depending on experience. You will also receive a comprehensive benefits package, including health care plan, paid vacation time, and opportunities for professional development.

Working Conditions and Physical Capabilities

This is a fast-paced environment that requires attention to detail, physical stamina, and the ability to work well under pressure. You will need to be able to sit, stand, and walk for long periods, with occasional lifting and bending.

Health Benefits

We offer a comprehensive health care plan, which includes medical, dental, and vision coverage. You will also receive paid vacation time and opportunities for professional development.



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