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Customer Service Ambassador

1 month ago


Vancouver, British Columbia, Canada Jukebox Full time

About Jukebox

Jukebox is a global online printing company that prioritizes exceptional customer service and premium printing solutions.

Jukebox Team

We are a multicultural team of experts dedicated to delivering high-quality printing products and services.

Job Description

  • Assist customers via phone, email, and online chat to ensure their needs are met.
  • Liaise with customers and internal teams to resolve customer inquiries and requests.
  • Stay up-to-date on Jukebox's products and services to provide accurate information to customers.
  • Perform front-of-house reception duties as needed.

Requirements

  • 3+ years of customer support experience in a call center, hospitality, or retail environment.
  • 1+ year of experience in the print or graphic communications industry.
  • Working knowledge of Adobe Creative Suite programs (InDesign, Illustrator, Photoshop).

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Relaxed and modern work environment.

Jukebox is an Equal Opportunity Employer

We welcome applications from diverse candidates and are committed to creating an inclusive work environment.