Senior Service Consultant

2 weeks ago

NotreDamedesPrairies, Canada Joliette Volkswagen Full time

Overview

We are seeking a highly skilled Service Advisor to join our team at Joliette Volkswagen in Notre-Dame-des-Prairies, QC. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Manage incoming phone requests and provide timely responses to customers
  • Follow up with customers to ensure their needs are met and issues are resolved
  • Provide excellent customer service to maintain a positive reputation for the dealership
  • Enter data accurately and efficiently into our system
  • Monitor and follow up on repair and service work to ensure timely completion
  • Schedule appointments and manage work orders
  • Prepare estimates for repairs and services
  • Sell service and products to customers

Requirements:

  • At least 1 year of experience as a Service Advisor

Preferred Skills:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and familiarity with Microsoft Office

Working Conditions:

  • Competitive compensation package including salary and benefits
  • Bonus structure for employee referrals
  • Free parking and public transportation nearby
  • Cafeteria and other employee amenities

Estimated Salary Range: $60,000 - $75,000 per year, based on location and experience.

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