Senior Business Solutions Consultant

7 days ago


Vancouver, British Columbia, Canada Tbwa ChiatDay Inc Full time
Company Overview

Tbwa Chiat/Day Inc. is a leading provider of AI-powered solutions, redefining the future of business through innovative technologies like Agentforce.

We empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge strategies. Our team of experts crafts intelligent solutions integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more to revolutionize workflows and elevate customer experiences.

Our mission is to create the next wave of AI-powered transformation, shaping the future of business through technology and innovation.

Job Description

As a Senior Business Solutions Consultant at Tbwa Chiat/Day Inc., you will collaborate with our expert team to deliver exceptional results for our customers. Your primary focus will be on implementing and overseeing the quality of our deliverables, effectively managing day-to-day relationships, and ensuring exceptional performance across customer engagements.

You will work closely with our Sales team to drive innovation in solution delivery capabilities, enterprise delivery methodology, and reusable assets. Additionally, you will provide executive-level Business Consulting and Pre-Sales support, advising customers on solution tradeoffs and cost/benefit analysis, taking into account business process, architecture, and IT operating model.

Your expertise will contribute to NeuraFlash's growth and scalability, while acquiring and maintaining all applicable DocuSign Certifications. You will travel up to 25% for customer projects and company events, representing NeuraFlash as an advocate of our brand and helping us cultivate a culture of success and fun.

Key Responsibilities:
  • Implement and oversee the quality of our deliverables.
  • Effectively manage day-to-day relationships.
  • Ensure exceptional performance across customer engagements.
  • Drive innovation in solution delivery capabilities, enterprise delivery methodology, and reusable assets.
  • Provide executive-level Business Consulting and Pre-Sales support.
  • Advise customers on solution tradeoffs and cost/benefit analysis.
  • Aquire and maintain all applicable DocuSign Certifications.
  • Travel up to 25% for customer projects and company events.


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