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Insurance Professional

2 months ago


Midland, Ontario, Canada Todd Lalonde - Desjardins Insurance Agent Full time
About the Role

We are seeking a highly motivated and customer-focused Insurance Professional to join our team at Todd Lalonde - Desjardins Insurance Agent. As an Insurance Advisor, you will play a key role in providing exceptional service to our clients and contributing to the growth and success of our agency.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.
  • Sales and Growth: Contribute to team sales success through achievement of individual sales goals and through effective opportunity spotting, cross-selling, and referring to your team.
  • Team Collaboration: Work with the agent and team to establish and meet set goals, promoting a positive and supportive team environment.
Requirements and Qualifications
  • Service and Sales Experience: Previous experience in customer service and sales, with a successful track record of meeting service and sales goals/quotas.
  • Communication and Interpersonal Skills: Excellent time management skills, interpersonal skills, and communication skills - written, verbal, and listening.
  • Problem-Solving and Technical Skills: Proactive in problem-solving and proficient in Microsoft Office: Word and Outlook.
  • Personal Qualities: Self-motivated, goal-oriented, and enthusiastic, with strong integrity, ethics, and adherence to regulatory compliance.
  • Professional Development: Willingness to obtain a General License (OTL) and participate in ongoing training and professional development opportunities.
Benefits of Working with Us
  • Work-Life Balance: Enjoy a healthy work-life balance and a supportive team environment.
  • Growth Opportunities: Pursue career growth and development opportunities within our agency.
  • Team Bonuses: Participate in team bonuses and incentives.
  • Community-Oriented: Join a community-oriented local business that values its employees and customers.