Pet Care Specialist

3 weeks ago


Mississippi Mills, Ontario, Canada PET VALU Full time

About the Role

We are seeking a highly motivated and customer-focused Pet Care Specialist to join our team at Pet Valu. As a key member of our store team, you will play a vital role in ensuring our customers receive exceptional service and support in finding the best products and services for their pets.

Key Responsibilities

  • Safety - Maintain a safe and clean store environment, prioritize the safety of customers, pets, and colleagues, and ensure proper health and feeding of all pets sold in store.
  • Compassion - Greet and acknowledge every customer and pet with respect, approach each interaction with appreciation and genuine care, and provide positive, consistent, and solution-oriented service.
  • Expertise - Provide knowledge and recommendations to customers, support sales and customer service, and stay current with pet industry standards through training and development.
  • Efficiency - Assist with operational processes, including inventory management, floor moves, and paperwork, and help implement strategic corporate initiatives.
  • Leadership - Maintain a high level of professionalism and positive attitude, recognize successful performance, and assign daily goals and tasks to colleagues as needed.

Requirements

  • At least 2 years of retail experience
  • Working knowledge of POS systems
  • Demonstrated interpersonal and sales skills
  • Ability to work a flexible schedule, including evenings and weekends
  • A valid driver's license may be required

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