Strategic Operations Leader

4 days ago


Windsor, Ontario, Canada Reliance Comfort Limited Partnership oa Reliance Home Comfort Full time

As a Strategic Operations Leader at Reliance Comfort Limited Partnership o/a Reliance Home Comfort, you will have the opportunity to drive growth and excellence in our operations team. Our company has been a leader in home services and energy efficient solutions for over 60 years, delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace.

We are committed to being the Destination of Choice by focusing on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance. With over 2 million customer relationships and a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States, we offer a wide range of opportunities for professional growth and development.

The successful candidate will have a growth mindset, with a strong ability to extract the full potential of technical professionals through development and leadership. They will also possess excellent verbal and written communication skills, as well as a heightened sense of self-awareness and emotional intelligence.

Key responsibilities of this role include:

  • Collaborating with local Manager(s) to plan, budget, and deliver on P & L targets
  • Ensuring staffing plans are forecasted, updated, and delivered to maximize customer service and meet service commitments
  • Measuring, monitoring, and driving achievement of all Operational metrics and providing appropriate reporting and analysis

In return for your expertise, you can expect a competitive salary of $95,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision coverage, along with a pension plan and employee assistance program.

We welcome applications from candidates of all backgrounds, including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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