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Hotel Front Desk Associate

2 months ago

Lloydminster, Canada Meridian Inn & Suites Ltd. Full time
Hotel Front Desk Clerk Job Description

At Meridian Inn & Suites Ltd., we are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Registration: Register arriving guests, assign rooms, and ensure a smooth check-in process.
  • Reservations Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an accurate inventory of vacancies and room assignments.
  • Guest Services: Provide information on hotel facilities and services, offer recommendations on local attractions, and assist guests with special needs.
  • Cash Handling: Balance cash, complete balance sheets, and process guest departures, including calculating charges and receiving payments.
  • Clerical Duties: Perform light housekeeping and cleaning duties, answer telephone calls, and relay messages.

Requirements: Secondary (high) school graduation certificate and 1 to less than 7 months of experience in a similar role. Work Term: Permanent, Work Language: English, Hours: 40 hours per week.