Dental Practice Coordinator

4 weeks ago

Fort St John, Canada Dentalcorp Canada Full time
About Us

At Alaska Avenue Dental, we pride ourselves on providing quality dental care and exceptional patient service. Our team is dedicated to creating a positive and unique experience for each of our patients.

Our Mission

We strive to deliver exceptional patient care, while maintaining a commitment to continuous learning and innovative technology. Our goal is to provide a comfortable and welcoming environment for our patients, while ensuring they receive the best possible care.

Benefits of Working with Us
  • Competitive Compensation: We offer a competitive hourly wage range of $21.25 to $28.00 per hour, depending on experience.
  • Total Rewards Package: Our comprehensive rewards package includes discounts on services and activities, an exclusive corporate gym membership program, reduced rates on home and auto insurance, and unlimited access to discounted entertainment, hotels, products, and services.
  • Employee and Family Assistance Program (EFAP): We offer a confidential, short-term counseling and advisory service for our team members and their families.
  • Career Development: We provide access to industry-leading continuing education and opportunities for career growth and development.
  • Work-Life Balance: We offer a flexible schedule and a comfortable work environment to ensure a healthy work-life balance.
  • Access to Modern Technology: We provide our team members with access to modernized technology to provide optimal oral care to our patients.
Responsibilities
  • Provide Exceptional Patient Care: Make a positive and lasting impression on our patients, from the moment they arrive at our practice to the moment they leave.
  • Optimize Appointment Scheduling: Ensure our schedule is full, with minimal gaps, to provide efficient and effective care to our patients.
  • Manage Patient Calls and Inquiries: Respond to patient calls and inquiries in a positive and professional manner, ensuring all appointments, confirmations, and amendments are handled promptly and efficiently.
  • Manage Cancellations and Overcome Objections: Effectively manage potential cancellations and overcome objections to motivate patients to keep their appointments.
  • Process Patient Payments and Claims: Bill patients as they leave the treatment room, take payment, send claim forms to insurance, and respond to all fee inquiries in a positive manner.
  • Manage Patient Records and Charts: Accurately maintain patient records and charts, ensuring all information is up-to-date and secure.
  • Process Referral Letters and Correspondence: Manage and file all patient correspondence, including referral letters, upon receipt from our providers.
About You
  • Minimum 1 Year of Administrator Experience: We require a minimum of 1 year of experience in an administrative role, preferably in a dental or medical setting.
  • Clinical Background Considered an Asset: While not required, a clinical background is considered an asset for this role.
  • Experience with Dental Software: We require experience with dental software, preferably in a dental or medical setting.

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