Ramp Supervisor

3 days ago


Kelowna, British Columbia, Canada GAT Airline Ground Support Full time

Ramp Supervisor Key Responsibilities

  • Direct and coordinate the efforts of ground, line, and cabin service personnel.
  • Ensure timely delivery of all services for airlines as contracted.
  • Take accountability for safety, operation standards, policy implementation, client relations, and financial performance for ramp operations.
  • Establish shift assignments for both fulltime and part-time employees.
  • Monitor and be responsible for the safe and efficient operation of all airline ground support equipment.
  • Report discrepancies that may exist both functional and mechanical on the ground support equipment.
  • Coordinate between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met.
  • Responsible for equipment and ensuring its safe and efficient operating status.
  • Conferring with other supervisors and managers to coordinate activities with other departments.
  • Determine manpower requirements.
  • Ensure disciplinary procedures are conducted in a fair, timely, and consistent manner.
  • Able to perform under pressure and within fixed time constraints.
  • Ensure necessary ground equipment is available in the ramp area and bag room for upcoming flights.
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags.
  • Ensure crews are being briefed before flights on positions to take and how flight will work.
  • Other duties as assigned.

Ramp Supervisor Requirements

  • Ability to navigate electronic devices.
  • A proven track record in supervising a business unit.
  • Experience in operational planning and resource allocation.
  • Working knowledge of GSE maintenance issues.
  • Experience and understanding of commercial issues in aviation.
  • Must have a High School diploma or GED.
  • Must be at least 18 years of age.
  • Capable of processing information in a timely manner.
  • Must have and maintain a Valid Driver's License.
  • Able to proficiently speak, read, and write in English.
  • Basic computer literacy.
  • Previous ramp or airline experience.
  • Must successfully complete all training requirements and maintain certifications throughout employment.

Physical Requirements

  • Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time.
  • Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively.
  • Must be physically fit to perform the duties of the job.
  • Willing to work outside in all types of weather conditions with exposure to loud noises.

Specific Working Hours

  • Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined.
  • Must be able to work extended hours on short notice during non-routine operations.


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