Sales Team Lead

5 days ago


Calgary, Alberta, Canada Rocky Mountain Soap Company Full time

About Rocky

At Rocky Mountain Soap Company, we're committed to nurturing our customers and the planet. Our journey began 25 years ago, formulating everyday essentials that care for skin, body, and hair. We've grown into 13 stores across Western Canada, with two new locations opening in Ontario this year. Our mission is to bring nature indoors, crafting immersive experiences anchored by our signature sink.

We're seeking a Retail Store Manager who shares our passion for sustainability and customer-centricity. As a leader, you'll drive revenue growth, employee performance, and customer engagement. Your store will reflect our culture and values, ensuring an authentic experience for every customer.

The Role

  • Lead by example: Demonstrate exceptional customer service and selling skills aligned with our service standards.
  • Grow customer base: Engage with the community, build brand awareness, and foster a loyal customer base.
  • Address customer concerns: Respond promptly and exceed customer expectations.
  • Motivate and coach team members: Set the example of demonstration and living by our core values.
  • Ensure inventory accuracy: Manage inventory processes and report quality issues timely.
  • Drive profitability: Manage controllable aspects to ensure store profitability.
  • Lead sustainability efforts: Actively lead and coach team members on sustainability initiatives.

You'll Thrive If:

  • Natural leadership: A growth mindset, inspired by our purpose, and eager to share it with your team and customers.
  • 4+ years retail experience: Proven success leading retail teams.
  • Passion for retail: Entrepreneurial spirit and a desire to develop business skills.
  • Team player/coach: Collaborative and enthusiastic about driving sales and performance metrics.

What's In It For You?

  • Competitive hourly rate: $28-$31 per hour, depending on experience.
  • Retail bonuses: Earn additional monthly bonuses based on performance.
  • Significant product discounts: Quarterly allowances and access to natural products.
  • Benefits package: Subsidized medical and dental benefits for you and your family.
  • Profit sharing: Share in Rocky's success through our great game profit sharing program.
  • Vacation and personal days: Generous paid time off.
  • Lifestyle support: Annual allowance for healthy habits.

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