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Physiotherapy Clinic Coordinator

1 month ago


Toronto, Ontario, Canada Lifemark Full time

Customer Service Representative - Lifemark Physiotherapy & Sport Medicine Rouge Valley

Key Responsibilities:

  • Provide exceptional customer service to patients and visitors, answering phone calls and addressing their queries and concerns.
  • Coordinate patient intake, scheduling appointments, and maintaining accurate medical records.
  • Assist patients with paperwork, collect payments, and track coverage for funding streams.
  • Perform data entry, billing, and administrative tasks to support the Care Coordinator Manager and Clinic Director.
  • Coordinate courier packages and process incoming and outgoing emails, mail, and faxes.

Qualifications & Core Competencies:

  • High School Diploma, G.E.D. or equivalent.
  • Excellent organizational and multi-tasking skills in a fast-paced environment.
  • 1-5 years of experience in a similar role.
  • Strong communication and interpersonal skills.
  • Computer savvy and data entry skills in a physiotherapy clinic setting.
  • Flexible and adaptable to change.
  • Ability to work with minimal supervision.

About Lifemark:

Lifemark is a leading healthcare management organization that prioritizes patient care and satisfaction. Our team is dedicated to providing exceptional service and support to our patients and staff. If you share our commitment to excellence and are passionate about making a positive impact, we encourage you to apply for this exciting opportunity.