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Operations Leadership Manager

1 month ago


New Westminster, British Columbia, Canada Arc'teryx Limited Full time
Job Description

At Arc'teryx Limited, we are seeking an experienced Operations Leadership Manager to lead our production team and drive the continuous improvement of our manufacturing processes.

About the Role
  • This is a key leadership position responsible for building and mentoring a strong team of skilled manufacturing leaders while demonstrating, coaching and fostering behaviors that align with Arc'teryx culture and values.
  • You will work closely with other departments such as Engineering, Quality, and Planning to achieve planned output, meet scheduled delivery, and designed quality while controlling and optimizing production costs.
Main Responsibilities
  1. In collaboration with the Supply Planning team, you are responsible for providing critical production related inputs and feedback to achieve alignment with Supply Planning on capacity plan on all product lines as well as delivery dates.
  2. You establish structure and process and proactively remove barriers to ensure all raw materials are cut, prepared and delivered uninterrupted to the Production Lines in time.
  3. You develop and implement necessary Key Performance Indicators (KPIs) to measure all critical activities related to Production performance. You track and communicate performance KPIs on a regular basis to drive on-time delivery of first-quality products.
  4. You align with the Quality team on brand and product quality expectations and mentor and coach the right behaviors in production team to uphold quality standards.
  5. You collaborate with Engineering on process mapping, line balance, factory layout and floor plans, new machine/technology immersion and process stability to improve productivity.
  6. You align with Training and Talent Acquisition teams to develop effective workforce plans to ensure expected workforce capacity is available or adjusted with alignment from stakeholders.
  7. You lead production supervisors and Training Team to develop and update Skill Matrix, and to develop and implement up-skill training plans in priorities.
  8. You align with CI and PMO Team to champion the culture and responsibility of 6S and continuous improvement, and to make sure assigned tasks and timelines are met for projects.
  9. You ensure production-related data in our internal systems are accurate and updated on time, providing clear visibility and interactive functions to enable accurate reporting and planning in relation to delivery, quality, planning, and performance management.
  10. You prepare and communicate production status updates to key internal and external collaborators on a regular basis to get aligned about focuses, priorities, and projections.
Requirements
  • A Degree in Industrial/Mechanical Engineering or Operations/Manufacturing Management and/or equivalent combination of education and experience.
  • 10+ years of manufacturing experience in a leadership role.
  • A proven track record in change management including ability to manage diverse personalities, cultures, and behaviors.
  • Experience with LEAN or modular manufacturing.
  • Strong experience with Quality processes in a manufacturing environment.
  • Strong computer skills as required for day-to-day activities at the factory and in collaboration with various teams in Operations.
  • Remain highly flexible and adaptable when faced with ambiguity.
Preferred Assets
  • Knowledge of apparel production systems as well as ERP/MRP systems.