Dining Establishment Team Lead

1 week ago


Vancouver, British Columbia, Canada A&W VIA Rail Full time

At A&W VIA Rail, we are seeking a highly skilled Dining Establishment Team Lead to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff and ensuring that our customers receive exceptional service.

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our benefits package includes a comprehensive health plan, retirement savings plan, and opportunities for professional growth and development.

Job Description:
  • Supervise and Coordinate Activities: Oversee the preparation and portioning of food by our staff, ensuring that all dishes meet our high standards for quality and presentation.
  • Train Staff in Job Duties: Provide training and coaching to our staff on job duties, sanitation procedures, and safety protocols to ensure that they have the skills and knowledge needed to perform their roles effectively.
  • Estimate Ingredient and Supplies Needed: Plan and manage inventory levels to ensure that we have sufficient ingredients and supplies to meet customer demand.
  • Ensure Quality Control Standards: Conduct regular quality checks to ensure that our food and service meet our high standards for quality and presentation.
  • Prepare Budget and Cost Estimates: Prepare accurate budget forecasts and cost estimates to inform our business decisions.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns to resolve issues and maintain customer satisfaction.
  • Maintain Records: Maintain accurate records of stock levels, sales data, and other relevant information to inform our business decisions.

This is an excellent opportunity for a motivated and experienced individual to join our team and contribute to our success. If you are a strong leader with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.



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