Part-time User Experience Analyst

5 days ago


Ontario, Canada HotTakes Full time

About HotTakes, a leading fantasy sports platform:

HotTakes offers an immersive gaming experience where users can win real cash while engaging in exciting sports betting games. We prioritize exceptional user experiences and innovative solutions in the sports and sports betting industry.

Job Overview

We seek a Part-time User Experience Analyst to join our team. This flexible opportunity suits ambitious individuals looking to contribute 5–15 hours per week to making a meaningful impact. As a User Experience Analyst, you will collaborate with product and engineering teams to enhance our platform, improve user satisfaction, and drive business growth.

Your Key Responsibilities

  • Work closely with cross-functional teams to maintain and improve business intelligence dashboards, internal reporting tools, and analytics systems.
  • Collect user feedback through targeted campaigns and contribute to improving app store reviews.
  • Lead user support efforts, ensuring timely resolution of issues, errors, and customer concerns by collaborating with the engineering team to optimize the user experience.
  • Utilize administrative and analytics tools to monitor the platform, guaranteeing a cohesive and seamless user journey.
  • Facilitate feature experimentation and A/B testing campaigns to gather insights for product improvement and prioritization.

What We're Looking For

  • Ambitious, detail-oriented individuals with strong initiative and self-direction.
  • A passion for creating exceptional user experiences. Interest in sports or sports betting is a significant plus.
  • Strong communication and organizational skills to collaborate effectively and manage user support inquiries.

Preferred Skills

  • Experience with business intelligence or data visualization tools (e.g., Tableau, Metabase, Power BI).
  • Familiarity with data science, analytics, or programming (backend, frontend, or mobile development).

Position Details

  • Flexible, part-time hours (5–15 hours per week) to accommodate your schedule.
  • Estimated annual salary: $49,600 – $60,800 CAD, based on $24–$30 CAD/hour.
  • Opportunities for growth within the company, including priority consideration for full-time roles in data science, product, engineering, or business.

The Benefits

This role offers hands-on experience in analytics, user support, and product development in a dynamic, innovative environment. You'll play a vital role in shaping our platform's success while developing skills that will serve you well in future career opportunities.



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