Information Technology Specialist

2 weeks ago

Lethbridge, Alberta, Canada Twenty Four Karats Full time

Job Summary

We are seeking a skilled Information Technology Specialist to join our team at Twenty Four Karats. The ideal candidate will have a strong background in IT and be able to provide technical support to our users.

Key Responsibilities

  • Provide technical support to users via phone, email, or in-person
  • Install, configure, and troubleshoot computer systems and software
  • Perform routine maintenance tasks to ensure system uptime and performance
  • Collaborate with other teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions

Requirements

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, software, and networking
  • Excellent communication and problem-solving skills

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment

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