Key Holder

2 months ago

Toronto, Ontario, Canada abercrombie-fitch-co. Full time

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.

Job Summary

We are seeking a Full-Time Key Holder to help drive our business through leadership and ensure a differentiated customer experience. As a Key Holder, you will be responsible for leading a team of associates to ensure operational tasks and procedures are successful, while keeping the customer at the center of everything we do.

Key Responsibilities

  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Ensure a seamless and exceptional customer experience through effective communication and problem-solving.
  • Communication: Foster open and transparent communication among team members and with customers.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure sales floor supervision is effective.
  • Asset Protection: Implement and maintain asset protection procedures to prevent loss and ensure a safe working environment.
  • Policies and Procedures Adherence: Ensure adherence to company policies and procedures.

Requirements

  • At Least One Year of Customer Service Experience
  • Work Ethic: Demonstrate a strong work ethic and commitment to excellence.
  • Assertiveness: Possess assertiveness and confidence in leadership roles.
  • Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
  • Attention to Detail: Maintain attention to detail and ensure accuracy in all aspects of the job.
  • Analytical Skills: Apply analytical skills to problem-solving and decision-making.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Possess the ability to multi-task and prioritize tasks effectively.
  • Stress Tolerance: Demonstrate stress tolerance and remain composed under pressure.

What We Offer

  • Monthly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year
  • Merchandise Discount
  • Medical, Dental, and Vision Healthcare Coverage
  • Life and Disability Insurance
  • Associate Assistance Program
  • Registered Retirement Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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