Hotel Operations Manager

2 days ago


Kindersley, Canada West Fraser Hospitality Ltd Full time
Job Summary

We are seeking a highly skilled Hotel Operations Manager to oversee the daily activities of our hotel team. As a key member of our leadership team, you will be responsible for ensuring seamless operations and exceptional customer service.

Key Responsibilities
  • Team Management: Supervise and coordinate the work of hotel staff, providing guidance and support as needed.
  • Customer Service: Assist guests with special needs and ensure their satisfaction throughout their stay.
  • Operational Efficiency: Maintain the operation of computer systems, equipment, and machinery, and arrange repair work to minimize downtime.
  • Staff Development: Hire, train, and mentor staff members in job duties, safety procedures, and company policies.
  • Supply Chain Management: Requisition materials and supplies as needed to maintain efficient hotel operations.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: At least 1 year of experience in a similar role or industry.
  • Language: Fluency in English is necessary for effective communication with guests and colleagues.
  • Work Hours: 40 hours per week, including evenings, weekends, and holidays.
Compensation

The estimated salary range for this position is $50,000 - $65,000 per year, depending on experience and qualifications. This compensation package includes benefits such as health insurance, paid time off, and opportunities for career growth and professional development.



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