Sales Floor Manager
1 week ago
Job Description:
The Shift Supervisor is a vital member of our team, responsible for supporting the Store Leadership Team in maintaining a high level of customer engagement and sales performance. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Main Responsibilities:
- Supervise store staff and ensure that they are providing top-notch customer service
- Assist with generating sales potential by being a constant presence on the sales floor
- Manage rest and meal break schedules and ensure that all zones are covered
- Provide relevant and timely feedback, coaching, and redirection to employees
- Escalate performance concerns to the Store Manager
Requirements:
- At least 1 year of key holder experience in a retail setting preferred
- Excellent verbal and written communication skills
- Ability to utilize retail POS System & Inventory Scanner
- Strong interpersonal skills and ability to build positive working relationships
Work Environment:
This role requires the ability to stand/walk for extended periods of time, lift large and heavy packages and boxes rapidly and constantly, and perform repetitive motions. The noise level in the work environment is usually moderate to loud.
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