Dedicated IT Support Professional

5 days ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary:

We are seeking a skilled and dedicated IT Support Professional to join our team. In this role, you will provide exceptional support to our clients, ensuring their systems and applications are running smoothly.

About the Role:

  • You will be responsible for providing timely and effective support to clients, resolving technical issues and improving system performance.
  • You will work closely with cross-functional teams to identify and implement process improvements, ensuring we deliver high-quality services to our clients.
  • You will have a strong understanding of industry trends and technologies, staying up-to-date with the latest developments to ensure our solutions remain innovative and effective.
  • You will collaborate with colleagues to develop and maintain technical documentation, sharing your knowledge and expertise to enhance our overall capabilities.
  • You will participate in knowledge transfer within the team and business units, identifying opportunities to enhance productivity, effectiveness, and operational efficiency.

Requirements:

  • An undergraduate degree or technical certificate
  • 5-7 years of relevant experience
  • Strong technical skills, with a focus on IT support and system administration
  • Excellent communication and problem-solving skills
  • Able to work effectively in a team environment

Benefits:

  • A competitive salary: $85,000 - $110,000 per year
  • A comprehensive benefits package, including health and wellness programs, retirement savings, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment, with a focus on collaboration and innovation

About Us:

The Toronto-Dominion Bank is one of Canada's largest and most respected financial institutions, serving over 27 million households and businesses across North America. We are committed to delivering legendary customer experiences and enriching the lives of our customers, communities, and colleagues.



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