Digital Relationship Specialist
7 days ago
Job Overview
BET99 is a leading online sportsbook and casino, renowned for innovation and customer satisfaction. We're committed to delivering exceptional guest experiences, driving growth, and fostering a collaborative team environment.
Key Responsibilities:
- Develop and maintain relationships with potential VIP guests through personalized service and attention to detail.
- Qualify long-term potential guests and seamlessly transition them to our VIP Account Managers.
- Engage guests using real-time data insights and a rich set of tools to enhance their experience.
- Manage a diverse portfolio of users, prioritizing exceptional service, loyalty, and retention.
- Drive key VIP metrics and revenue by ensuring healthy activity levels among customers.
- Provide constructive feedback to improve performance and processes, contributing to the team's collective success.
Requirements and Qualifications:
- Exceptional writing and verbal communication skills.
- In-depth understanding of sports betting markets and various casino games.
- Experience in online gaming or hospitality is highly valued.
- Familiarity with French language is an asset.
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