Digital Relationship Specialist

7 days ago


Oakville, Ontario, Canada BET99 Full time

Job Overview

BET99 is a leading online sportsbook and casino, renowned for innovation and customer satisfaction. We're committed to delivering exceptional guest experiences, driving growth, and fostering a collaborative team environment.

Key Responsibilities:

  • Develop and maintain relationships with potential VIP guests through personalized service and attention to detail.
  • Qualify long-term potential guests and seamlessly transition them to our VIP Account Managers.
  • Engage guests using real-time data insights and a rich set of tools to enhance their experience.
  • Manage a diverse portfolio of users, prioritizing exceptional service, loyalty, and retention.
  • Drive key VIP metrics and revenue by ensuring healthy activity levels among customers.
  • Provide constructive feedback to improve performance and processes, contributing to the team's collective success.

Requirements and Qualifications:

  • Exceptional writing and verbal communication skills.
  • In-depth understanding of sports betting markets and various casino games.
  • Experience in online gaming or hospitality is highly valued.
  • Familiarity with French language is an asset.


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