Retail Operations Manager
6 days ago
Job Title: Retail Operations Manager
About the Role:
We are seeking a highly skilled and experienced Retail Operations Manager to join our team at 2 3 1 3 2 3 6 O N T A R I O I N C.
Key Responsibilities:
- Assign sales workers to duties, ensuring efficient workflow and high productivity levels.
- Order merchandise, maintaining inventory levels and optimizing stockroom organization.
- Authorize return of merchandise, resolving customer complaints and concerns in a professional manner.
- Establish work schedules, prioritizing tasks and managing workload effectively.
- Sell merchandise, meeting or exceeding sales targets and contributing to revenue growth.
- Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business improvement.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating excellent problem-solving skills.
- Organize and maintain inventory, ensuring accurate tracking and reporting.
- Supervise and co-ordinate activities of workers, fostering a positive and productive work environment.
Requirements:
- 5-10 years of experience in retail operations, with a proven track record of success.
- Demonstrated ability to work in a fast-paced environment, handling heavy loads and tight deadlines.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to stand for extended periods, with a focus on maintaining a safe and healthy working environment.
Benefits:
- A competitive salary of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous vacation policy, with paid time off for holidays and personal days.
About Us:
At 2 3 1 3 2 3 6 O N T A R I O I N C., we are committed to providing exceptional customer service and building long-term relationships with our customers. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth.
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