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Field Telecommunications Expert

2 weeks ago

St John's, Newfoundland and Labrador, Canada Adecco Canada Full time

Job Summary

We are seeking a skilled Network Services Technician to support our customers in Newfoundland, Canada. As a key member of our team, you will provide technical expertise, resolve complex issues, and ensure seamless connectivity for our clients.

Main Responsibilities:

  • Provide technical assistance to customers via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to SONIFI products
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Maintain accurate records and documentation of customer interactions and technical issues

Requirements:

A bachelor's degree in Computer Science, Telecommunications, or a related field, or equivalent experience in network services. Excellent communication and problem-solving skills are essential for this role.

About Sonifi

Sonifi is a leading provider of technology and service solutions for the hospitality industry. Our mission is to deliver exceptional customer experiences through innovative and reliable solutions.