Digital Transformation Strategist

1 month ago

Burnaby, British Columbia, Canada NTT DATA Full time
Job Description

Req ID: 285499

Job Title: Managing Director, Sr. Client Partner

NTT DATA is seeking a seasoned Senior Client Partner to join our team in Canada. As a key member of our sales and delivery team, you will be responsible for driving business growth and expanding our presence in the region.

Key Responsibilities:

  • Develop and maintain strong relationships with client executives, acting as a trusted advisor and strategic partner
  • Drive revenue growth by identifying upselling and cross-selling opportunities, working closely with clients to understand their evolving needs and aligning our offerings accordingly
  • Monitor project progress, proactively identifying and addressing any risks or issues that may impact delivery
  • Act as a liaison between clients and internal teams, effectively communicating client requirements, managing expectations, and ensuring alignment throughout the project lifecycle
  • Conduct regular business reviews with clients, analyzing performance metrics, identifying areas for improvement, and proposing solutions to enhance client satisfaction and retention
  • Stay up to date with industry trends, market dynamics, and emerging technologies to provide strategic guidance to clients and internal stakeholders

Basic Qualifications:

  • 6+ years of experience in consulting or IT services industries sales
  • 3+ years' experience selling into digital product design, user experience, research, and innovation areas

Preferred Skills:

  • Ability to engage and build relations with senior leadership at Fortune 500 organizations
  • Prior experience as an Agile Coach, Product Officer or Practitioner preferred
  • 3-5 years of experience in a Project Management or delivery capacity
  • 2+ years of UX/UI Design experience
  • Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities
  • Excellent leadership skills, with the ability to oversee and inspire multiple teams, fostering a collaborative and high-performance work environment
  • SVPG (Silicon Valley Product Group) certification is a huge plus
  • Strong knowledge of SaFE/Agile/Scrum
  • Exceptional communication and presentation skills, with the ability to engage and influence client executives, sales teams, and internal stakeholders
  • Solid understanding of software development processes, methodologies, and best practices
  • Strong business acumen, with the ability to understand clients' business needs and translate them into effective software solutions
  • Strong negotiation and problem-solving skills, with the ability to address client challenges and resolve conflicts effectively

Location: British Columbia

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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