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Guest Arrival Specialist

2 months ago

Toronto, Ontario, Canada Marriott International Full time
Job Summary

We are seeking a skilled Guest Arrival Expert to deliver exceptional experiences for our guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless arrival and departure process, and providing personalized service to our guests.

Key Responsibilities
  • Process guest arrivals and departures efficiently and effectively
  • Provide exceptional customer service, responding to guest requests and resolving any issues promptly
  • Collaborate with other departments to ensure a smooth and enjoyable guest experience
  • Maintain a high level of knowledge about our hotel's amenities, services, and local attractions
  • Contribute to a positive and inclusive work environment, upholding Marriott International's values and standards
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary, but a passion for delivering exceptional guest experiences is essential
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer

As a Guest Arrival Expert with Marriott International, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You will also be part of a dynamic and supportive team, working together to deliver exceptional guest experiences and exceed our guests' expectations.