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Director of Infrastructure Management

2 months ago


Kitchener, Ontario, Canada MCAP Full time
Director Systems Engineering

About the Role

MCAP is seeking a highly experienced Director Systems Engineering to lead our IT infrastructure team. As a key member of our Information Technology department, you will be responsible for designing, deploying, managing, and securing our storage and compute infrastructure.

Key Responsibilities

  • Collaborate with the Architecture Team to develop an overall infrastructure strategy, standards, and capability needs.
  • Work with management and department leaders to assess near- and long-term desktop, mobile, data center, and cloud service needs.
  • Provide budgetary inputs to the 3-year forecast, identifying key infrastructure projects and expenses to ensure technology lifecycle standards are maintained.
  • Define and prioritize capability needs, requirements, and goals to identify solutions to business needs.
  • Perform estimating, prioritizing, planning, and coordinating of work to reliably and consistently deliver according to plan.
  • Contribute to MCAP's Innovation and R&D program to continuously optimize operations and drive beneficial change in people, process, and technology.
  • Collaborate with IT and business leaders to determine new opportunities, risks, and threats and contribute to development of associated plans.

Requirements

  • 10+ years of progressive IT experience, including 5 years of managing teams.
  • Experience in the Financial Services industry, in particular mortgages.
  • In-depth understanding of Information Technology concepts.
  • Ability to balance risk, cost, and benefit.
  • Ability to work in a fast-paced environment with a high degree of change and competing priorities.
  • Strong oral, written, and presentation skills.
  • Strong interpersonal skills and the ability to interface with all levels within the organization.
  • Strong problem-solving and conflict resolution skills.
  • Excellent planning and project management skills.
  • Demonstrated leadership experience mentoring and coaching others.
  • Ability to multi-task and prioritize tasks across multiple projects.
  • Excellent attention to detail and results-oriented.

Preferred Technical Skills

  • Windows/Linux enterprise server platforms.
  • Hypervisor technologies (Broadcom, OpenShift).
  • Systems Monitoring (SolarWinds SAM/VMAN).
  • Database Systems (SQL Server, MongoDB, MySQL).
  • Backup Technologies.
  • Container Technology (e.g. Docker/Kubernetes).

About MCAP

MCAP is Canada's largest independent Mortgage Finance company with over $150 billion in assets under management. We provide mortgage solutions for residential and commercial properties and are committed to fostering an inclusive, accessible environment where all employees feel valued, respected, and supported.