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Preventive Maintenance Coordinator

2 months ago

Surrey, British Columbia, Canada Brandt Full time
Preventive Maintenance Coordinator Job Description

Brandt is seeking a skilled Preventive Maintenance Coordinator to join our team in Surrey. This role is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors, as well as supporting the day-to-day tasks of efficient, accurate, and timely fulfillment of Brandt's contractual Preventive Maintenance business.

Key Responsibilities:
  • Quote and set up Preventive Maintenance Agreements in our contracts management system
  • Administer Preventive Maintenance Agreements, tracking and maintaining information
  • Review, close, and invoice completed jobs
  • Coordinate necessary service with Customers and Preventive Maintenance Technicians
  • Update and maintain our pricing calculator tool
  • Handle incoming Preventive Maintenance call requests from internal and external customers
  • Manage Prepaid agreements
  • Utilize John Deere Link to monitor and track customer machines with Preventive Maintenance contracts
Requirements:
  • Experience in maintenance of construction equipment
  • Experience in service delivery activities and processes
  • Previous experience as a Service Writer is preferred
  • Strong communication skills, timeliness, organized, and high attention to detail
  • Ability to multitask in a high-volume workload environment
  • Knowledge of contracts and associated processes management
  • Sound knowledge of MS Office software tools, including Excel, Word, Access, Outlook, etc.