AI-First CPQ Expert
4 weeks ago
Are you a customer experience expert with a passion for CPQ and a knack for process automation? Do you stay up-to-date with the latest innovations in CX and AI? If so, our AI-First Professional Services team is the perfect fit for you.
We're on a mission to revolutionize businesses by prioritizing customer success, AI-driven technology refactoring, and strategic realignment. As part of our 2025 strategy, we're driving innovative approaches to evolving Salesforce-native CPQ applications. Our goal is to build a lean, highly efficient team capable of addressing complex architecture challenges while streamlining workflows with AI-driven automation.
Key Responsibilities:- Lead strategic consulting engagements with customers to define CX and CPQ objectives and business requirements, incorporating automation and AI-powered workflows when and where possible
- Ensure seamless CPQ integration within Salesforce by defining system requirements, including integration design, data mapping, and AI automation migration strategies across CRM, CPQ, CLM, ERP, and billing systems
- Identify and implement AI and automation opportunities within customer processes, with a focus on improving user experience, accuracy, and efficiency
- Experience managing 3+ full-lifecycle CPQ projects, with strong expertise in Salesforce CPQ, Velocity CPQ, or Oracle CPQ
- At least 5 years of consulting or CPQ and CX implementation experience
- Experience leveraging Generative AI for business process automation, customer interaction improvements, or technical solution development
- Willingness to travel for up to 50% of your work hours
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