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ServiceNow Developer
2 months ago
We are seeking a highly skilled ServiceNow Architect to join our team at Dyooti. As a ServiceNow Architect, you will be responsible for designing, developing, and configuring ServiceNow solutions based on business requirements.
Responsibilities:- Design and develop ServiceNow solutions that meet business needs.
- Troubleshoot and resolve complex technical issues related to ServiceNow.
- Ensure all solutions and workflows are aligned with best practices for at least three ServiceNow modules (CSM, HRSD, Sec Ops).
- Provide technical support and guidance to end-users.
- Collaborate with other teams to ensure successful implementation and integration of ServiceNow solutions.
- Stay up to date with ServiceNow technology and best practices.
- Develop and maintain technical documentation and user manuals.
- Participate in the planning, design, and implementation of ServiceNow upgrades and enhancements.
- Lead and manage ServiceNow projects, ensuring timely delivery and high-quality results.
- Conduct training sessions for end-users and stakeholders.
- Bachelor's degree in computer science, Information Technology, or related field.
- Minimum of 8 to 12 years of experience in ServiceNow development and administration.
- Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are preferred.
- Strong understanding of IT Service Management (ITSM) processes and best practices.
- Knowledge of ServiceNow modules such as SSO, CMS, Virtual Chat, Service Portal, Tours, Incident Management, Problem Management, Change Management, Service Catalog, Asset Database, and CMDB.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment.
Experience with various systems integrations such as REST and JSON.
Job Nature:Full Time
Job Location:Canada
How to Apply:Interested candidates can send their resumes to mentioning "Job Title" in the subject line.