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Food Service Associate

2 months ago

Toronto, Ontario, Canada Compass Canada Full time

Job Summary:

We are seeking a skilled and friendly Food Service Associate to join our team at Compass Canada. As a Waitstaff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Take Food and Beverage Orders: Promptly and warmly greet guests in the dining room, take food and beverages in an efficient manner, following established steps of service.
  • Deliver Food and Beverages: Deliver food promptly and professionally, maintain safe food handling and sanitation standards, and follow up periodically to assist with any additional needs or requests.
  • Menu Knowledge: Demonstrate complete understanding of menu items and ingredients, advise guests on appropriate combinations of food and drinks when requested, and accommodate reasonable requests and notes preferences.
  • Communication: Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated.
  • Problem Resolution: Promptly address complaints or issues, relay relevant information or complaints directly to supervisor.
  • Environmental Services: Ensure that the dining room is properly set up prior to and after the service period, keep the area clean and neat while meeting established sanitation standards.
  • Teamwork: Work with staff of other departments to perform job duties during special events and functions.

Requirements:

  • Previous Experience: You have previous experience in the food services industry.
  • Food Handler Certificate: You must have a valid Food Handler Certificate or provincial equivalent.
  • Communication Skills: Exceptional communications skills and ability to get along well with others.
  • Physical Demands: Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift.

About Compass Canada:

Compass Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.