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Customer Service Representative

2 months ago

StrathroyCaradoc, Canada A&W Full time

About A&W

A&W is a leading quick-service restaurant chain that prides itself on serving high-quality food made with real, naturally-sourced ingredients. We're committed to doing the right thing for our food, people, community, and environment.

Job Summary

We're seeking an outgoing and enthusiastic Counter Staff member to join our team. As a Counter Staff member, you will be responsible for providing an excellent guest experience, operating registers, and maintaining a clean and welcoming environment.

Responsibilities

  • Welcome guests with a genuine greeting and smile
  • Perform basic math functions to collect payments and make change
  • Knowledge of A&W menu items to assist guests with ordering
  • Operate registers, scanners, and process debit/credit transactions
  • Maintain accurate cash drawer
  • Keep the dining room, washrooms, and counter area sparkling clean for our guests
  • Do what's right for our guests to ensure they keep coming back

Requirements

  • Mathematical skills and the ability to handle transactions quickly and accurately
  • Positive, helpful attitude towards guests, including the ability to speak and communicate clearly
  • Capable of lifting up to 50 pounds, bending, and twisting, and standing for long periods of time
  • Comfortable working with a team in a fast-paced environment
  • Ensuring order accuracy when assembling orders
  • Must be at least 14 years old to work counter

What We Offer

  • We pay a competitive wage
  • We offer benefits
  • We offer a scholarship program
  • We have a service awards program through Williams Recognition
  • We offer flexible schedules so you can work as much or as little as you need
  • You'll gain the skills that pay the bills, including great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada