IT Business Analyst

2 months ago

Montreal, Quebec, Canada Intelcom Express Inc. Full time
Job Title: IT Business Analyst - Resilience and Compliance Specialist

Intelcom Express Inc. is seeking an experienced IT Business Analyst to join our team in Griffintown, Montreal, Quebec. As an IT Business Analyst - Resilience and Compliance Specialist, you will play a crucial role in ensuring the alignment of IT resilience and compliance strategies with business objectives.

Main Responsibilities:
  • Collaborate with the IT team to develop and deploy technical solutions that support IT resilience and compliance strategies.
  • Act as the first point of contact for IT resilience and compliance program questions, requests, and feedback.
  • Create and support IT resilience and compliance automation in collaboration with the IT automation team.
  • Assist in outlining technical aspects of IT resilience and compliance changes to present to the Change Acceptance Board (CAB).
  • Support critical business initiatives and leaders in all elements of effective change management.
  • Serve as a trusted advisor to the IT Resilience and Compliance team and management, supporting the department's and corporate goals and values.
  • Collaborate with cross-functional teams to design and implement IT Resilience and Compliance policies, programs, plans, processes, and initiatives.
  • Advise leaders on IT resilience and compliance strategies, including vendor assessments, compliance controls, resilience program maintenance, and security certifications, audits, and risk.
  • Support all management levels in strategic initiatives, including IT initiatives linked to resilience and compliance.
  • Analyze IT resilience and compliance data and indicators to identify trends and areas for improvement.
  • Assist in the development of initiatives to strengthen team engagement, satisfaction, general well-being, and diversity and inclusion.
  • Educate on IT resilience, compliance, and change management practices.
  • Assist in developing business cases to fund IT resilience and compliance initiatives.
Qualifications:
  • Bachelor of Commerce degree, Computer Science, Cybersecurity, or related technical field or equivalent practical experience.
  • A minimum of 2 to 3 years of relevant work experience in an IT business analysis capacity, especially within IT compliance, risk management, and resilience.

Intelcom Express Inc. is a leading last-mile carrier in the e-commerce sector. Our teams across Canada, as well as our network of independent contractors, contribute to Intelcom's daily operations. We are committed to building a culture where difference is valued and are always looking for talented and diverse individuals to join our teams.

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