Clinical Operations Manager
2 months ago
Vancouver Coastal Health is seeking a highly skilled Clinical Operations Manager to join our Mental Health Program team.
Key Responsibilities- Provide clinical and operational leadership to a frontline clinical patient care department or health program.
- Responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.
- Provides leadership and direction for operations management, planning, implementation, and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.
- Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.
- Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family-centred care, education, and research within a complex multi-site environment that extends to the community.
- Baccalaureate (Masters preferred) in a relevant clinical professional area with seven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.
- Current registration/membership with a recognized professional association.
- Basic computer literacy with word processing, spreadsheet, and/or database programs and ability to utilize a computerized patient care information system required.
- Demonstrated ability to collaborate with internal and external stakeholders to develop, manage, and evaluate clinical programs considering client needs, service delivery interrelationships, and service potential within a complex environment.
- Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
- Practices the recognition, inclusion, and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
- Demonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.
- Demonstrated ability to facilitate, collaborate, and negotiate for effective resolution of human resource issues.
- Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.
- Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.
We offer a comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan. We also provide opportunities for growth and development, wellness supports, and recognition programs to honour staff, medical staff, and volunteers.
Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
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