Software Manager

4 weeks ago

Old Toronto, Ontario, Canada https:www.pcrecruiter.netsitemap Full time
Job Title: Software Manager - Enterprise Solutions

Our client is a fast-growing software company with a strong presence in the enterprise market. They are seeking an experienced Software Manager to lead their Client Services Team.

This is a permanent position that requires travel within North America up to 40%. The successful candidate will be responsible for managing product rollouts, leading technical teams, and providing consulting services to clients.

Key Responsibilities:
  • Manage and execute product rollouts, including installation, configuration, integration, customization, and validation within customer environments.
  • Lead the detailed design and build of architecture components using a structured methodology.
  • Direct the creation, execution, and documentation of tests to ensure that the architecture and infrastructure meets user and technical requirements.
  • Work closely with and manage client-specific cross-functional teams composed of Engineering, Sales, Client Services, and Account Management representatives.
  • Take a technical management role for designated Premium customers by analyzing their environments and proposing deployment plans for the customer.
  • Provide Pre-Sales support and conduct numerous technical presentations to potential clients.
  • Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements to their products and services.
Requirements:
  • 12+ years of experience in engineering and consulting capacities.
  • Demonstrated ability to understand complex, distributed software systems with sufficient depth to troubleshoot highly technical, time-sensitive issues.
  • Managed a team of at least 3 other Sales Engineers or consultants.
  • Hands-on experience with large-scale enterprise software rollouts.
  • Experience with heterogeneous environments including Windows, UNIX, and/or Linux.
  • Strong verbal communication skills and excellent technical writing skills.
  • Strong team player who enjoys working in a fast-paced team atmosphere.
  • Ability to manage multiple priorities, commitments, and projects.
  • A B.S or M.S in Computer Science or a related field is strongly preferred.

If you're interested in this opportunity, please click here to apply online.

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