Academic Advisor/Communications Coordinator

2 days ago

St Catharines, Ontario, Canada Brock University Full time
About the Role

Brock University is seeking a highly skilled Academic Advisor/Communications Coordinator to join our team in the Geography and Tourism Studies department. As a key member of our administrative team, you will play a vital role in providing exceptional student support and promoting the department's research, teaching, and community engagement.

Key Responsibilities
  • Provide high-quality academic advising to undergraduate students in the Geography and Tourism Studies program, including transfer, international, and exchange students.
  • Monitor student progress, conduct degree audits, and coordinate LOP applications and transfer credits.
  • Support events and recruitment initiatives, and monitor the registration system.
  • Coordinate communications for the department, including the website, social media, and promotional materials.
  • Develop and maintain relationships with community partners, organizations, and Geography and Tourism alumni.
  • Write, design, and produce publications and marketing collateral, including posters, newsletters, brochures, flyers, and other materials.
  • Assist in the development of print promotional materials for undergraduate and graduate programs.
  • Plan, coordinate, and facilitate student orientation, welcome, and onboarding programs.
  • Represent the department at student recruitment events.
Requirements
  • Undergraduate degree in a related discipline, such as Geography, Tourism Studies, or Environmental Studies/Science.
  • Knowledge of a university environment and an appreciation of the value of university education.
  • Knowledge of academic advising, including advising models, theories, and techniques, and counselling theories.
  • Understanding of university regulations, policies, strategic initiatives, programs, services, and systems.
  • Knowledge of computer software and systems, including MS Office and competency with spreadsheets, Microsoft Office, word processing, database applications, CRMs, and social media platforms.
  • Excellent production and design skills using Microsoft Office Publisher or Adobe Creative Suite 2 or higher, including Photoshop.
  • Understanding of co-op and all institutional forms of experiential learning.
  • Strong communication and presentation skills to promote the department's research, teaching, and community engagement.
  • Cultural sensitivity and the ability to interact effectively with persons from diverse backgrounds, supporting equity-deserving groups.
  • Excellent active listening skills, verbal, written, and interpersonal skills, with the capacity to coach, mentor, and motivate students.
  • Excellent creative problem-solving, organizational, and multi-tasking skills.
  • Ability to work independently, take initiative, and quickly learn and apply new knowledge to diverse aspects of the position.
Preferred or Asset Skills
  • Undergraduate degree in Geography, Tourism, or a related discipline.
  • Knowledge of the organization, roles, policies, and regulations of the University.
  • A high degree of familiarity with social media and website management.
  • Experience developing and executing events.
What We Offer
  • Job Grade (K), Salary Scale ($57,400-$98,400).
  • Target Hiring Range: $57,400 - $82,000.
  • Full comprehensive benefits, including tuition waiver.

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