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Cash Collections Specialist

3 weeks ago

Montreal, Quebec, Canada SPECTRAFORCE Part time $24
About the Role:
As a Cash Collections Specialist at SPECTRAFORCE, you will play a vital part in our client service delivery model. Your primary responsibility will be to collect delinquent accounts while maintaining a high standard of efficiency and customer/client service focus within a collection call center environment.

Key Responsibilities:
  • Perform In-bound/Outbound collections calls to clients regarding passed due payments.
  • Respond to inquiries regarding delinquent accounts and negotiate payment arrangements.
  • Offer Hardship solutions to customers by completing risk assessments.

Requirements:
  • 6 months of previous call center experience.
  • Basic understanding of Consumer Collections and relevant functional procedures.
  • Intermediate knowledge of Microsoft Office (Excel, Word, Outlook).
  • Previous FI / banking experience.
  • Collections experience.

About Us:
SPECTRAFORCE is an equal opportunity employer committed to maintaining a workplace that ensures fair compensation and wage transparency. We offer a Group Registered Retirement Savings Plan (RRSP) Program, Employee Assistance Program (EAP), and employee discount program. Our business is built on a concept of 'human connection' with the branding attitude of NEWJOBPHORIA.