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Banquet Captain

2 months ago


Fredericton, New Brunswick, Canada Marriott International Full time

Job Summary

The Banquet Captain is a key member of our events team, responsible for ensuring seamless service delivery for our guests. This role requires strong communication and leadership skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Communicate service needs to chefs and stewards throughout functions to ensure timely and efficient service delivery.
  • Total charges for group functions and prepare and present checks to group contacts for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service, with attention to detail and a focus on quality.
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use, maintaining high standards of quality and presentation.
  • Check in with guests to ensure satisfaction, responding promptly to any concerns or issues.
  • Set tables according to type of event and service standards, with attention to detail and a focus on creating a welcoming atmosphere.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen, ensuring that all guests' needs are met.
  • Maintain cleanliness of work areas throughout the day, adhering to company standards and protocols.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Ability to stand, sit, or walk for an extended period of time.

Preferred Qualifications

  • Supervisory experience in a hospitality or events environment.
  • Knowledge of food and beverage service standards and protocols.
  • Ability to work effectively in a fast-paced environment, with strong communication and leadership skills.

Marriott International is an Equal Opportunity Employer

We are committed to diversity and inclusion, and we welcome applications from qualified candidates from diverse backgrounds.