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Retail Store Manager

1 month ago

Ottawa, Ontario, Canada Circle k Full time

Retail Store Manager Job Description

At Circle K, we are seeking a highly skilled Retail Store Manager to oversee the daily operations of our retail store. The ideal candidate will have excellent leadership and communication skills, as well as the ability to motivate and direct a team of sales staff.

Key Responsibilities:

  • Direct and control daily store operations, ensuring a high level of customer satisfaction and sales performance.
  • Plan and organize daily store activities, including staffing, inventory management, and visual merchandising.
  • Manage and supervise a team of sales staff, providing guidance and coaching to ensure excellent customer service and sales results.
  • Determine merchandise and services to be sold, based on customer demand and market trends.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Recruit, hire, and train new staff members, ensuring they have the necessary skills and knowledge to succeed in the role.
  • Oversee payroll administration and ensure compliance with company policies and procedures.
  • Supervise and coordinate activities of workers, ensuring a safe and efficient work environment.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
  • Hire and train or arrange for training of staff, ensuring they have the necessary skills and knowledge to succeed in the role.

Requirements:

  • 3-4 years of retail management experience, preferably in a fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and direct a team of sales staff.
  • Strong analytical and problem-solving skills, with the ability to resolve issues quickly and efficiently.
  • Ability to work in a fast-paced environment, with tight deadlines and high levels of customer demand.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Working Conditions:

  • Fast-paced retail environment, with high levels of customer demand.
  • Ability to work in a standing position for extended periods, with frequent bending and lifting.
  • Ability to work in a non-smoking environment, with air conditioning.

Personal Suitability:

  • Excellent oral and written communication skills, with the ability to communicate effectively with customers and staff.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.
  • Reliability and punctuality, with the ability to meet deadlines and commitments.

Experience:

  • 1 year to less than 2 years of retail management experience, preferably in a fast-paced environment.
  • Durée de l'emploi: Permanent.
  • Langue de travail: Anglais.
  • Heures de travail: 30 to 40 hours per week.