"Lead IT Support Specialist: End-User Productivity and Services",
3 days ago
We are seeking a highly skilled and experienced Lead IT Support Specialist to join our team at Teck. In this key role, you will be responsible for leading all aspects of end-user productivity tools and services within the organization.
This is a fantastic opportunity to leverage your technical expertise and leadership skills to make a significant impact on our team's success.
Key Responsibilities:
- Oversee the development, maintenance, and lifecycle of end-user productivity tools and services
- Collaborate with partners to capture and prioritize relevant requirements of resources and services
- Ensure end-user applications and platforms are reliable, scalable, and secure
- Lead a team of support staff, providing guidance, mentorship, and performance management
- Develop and maintain documentation for end-user offerings
Requirements:
- College or University degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Relevant certifications in IT support and end-user productivity management
- 7-10 years of experience in IT support and end-user productivity management
- Minimum of 3-5 years of experience in a leadership role leading IT support teams
About Teck:
At Teck, we value diversity and are committed to creating an inclusive and respectful work environment. We offer a comprehensive benefits package and a total rewards program that promotes physical, mental, financial, and emotional well-being.
Join our team and be part of a dynamic and collaborative organization that is dedicated to delivering exceptional results and making a positive impact on our communities.
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