Retail Operations Director

2 weeks ago


Brampton, Ontario, Canada iskinIQ INC Full time

Job Summary



We are seeking an experienced and organized Retail Operations Director to oversee the daily operations of our retail stores.



About Us

At iskinIQ INC, we are committed to delivering exceptional customer experiences through our team's hard work and dedication. As a key member of our leadership team, you will play a vital role in driving business growth and profitability.



Responsibilities

  • Direct and control daily store operations, ensuring seamless customer interactions and efficient sales processes.
  • Plan, organize, and direct staff to meet sales targets and provide excellent customer service.
  • Establish or implement policies and procedures for staff management, training, and performance evaluation.
  • Manage budgets and inventory levels to optimize profitability and minimize waste.
  • Hire, train, and supervise staff to ensure effective team management and succession planning.
  • Address customer complaints and concerns promptly and professionally.
  • Analyze sales data and market trends to inform strategic business decisions.


Requirements

  • Organized and results-driven individual with a minimum of 2 years of retail management experience.
  • Strong leadership and communication skills, with the ability to motivate and empower teams.
  • Proven track record of driving sales growth and improving operational efficiency.
  • Bachelor's degree in Business Administration or related field.


What We Offer

We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience. In addition, we provide:



  • A comprehensive benefits package, including health insurance and retirement savings.
  • Ongoing professional development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters creativity and innovation.


Please note that this is a full-time position requiring 30 hours of work per week. If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, please submit your application.



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