Store Operations Manager
3 weeks ago
Job Summary
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at LIDS. As a key member of our store leadership team, you will be responsible for driving sales growth, controlling expenses, and supervising store associates.
Key Responsibilities
- Generate sales by providing exceptional customer service and meeting or exceeding Company Objectives in all individual statistics.
- Learn to provide consistent, documented appraisal of an associate's sales performance and provide feedback on areas of strength and opportunity.
- Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
- Follow all policies to accurately manage store inventory, including receiving, transferring, completing price change, and conducting product counts.
- Complete accurate product counts in a consistent and timely manner.
- Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
- Open and close the store as required following the procedures per the Operations P&P Manual.
- Manage store associates through thorough use of LIDS Training Programs, goal setting, and regular follow-up.
- Administer the progressive steps of discipline, including verbal and written warnings.
- Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks.
- Participate in LIDS Training Programs, adhere to set goals, and regular follow-up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates' direct compliance with established company policies, procedures, and guidelines.
- Perform work of subordinates as needed.
- Communicate with employees at all levels of the company.
Required Knowledge and Skills
- High school diploma or equivalent plus one year relative experience.
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to operate a computer and maneuver relative software programs.
- Ability to lift up to 50 pounds.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability to work unsupervised.
Education
High School Graduate or Equivalent
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