Senior Network Architect

3 weeks ago

Vancouver, British Columbia, Canada Cloudpso Full time
Job Description

CloudPSO is a leading Information Technology Outsourcing (ITO) company that provides expert staff to address complex digital challenges and enhance business efficiency, reduce costs, and maintain compliance.

We are a US-based company with headquarters in Dallas (Texas) and a center of excellence in Pakistan. Our team has over 200 facility seats with an additional Work-From-Home facility. We have skilled in-house software development teams with state-of-the-art tools, the latest VOIP technology platform, and secure infrastructure.

Our core values consist of client satisfaction, commitment, quality, and transparency. We hunt, analyze, recruit, train, and retain top-notch talent to help businesses achieve their goals. We optimize mission-critical and day-to-day enterprise IT operations, enabling businesses to transform, innovate, and scale.

Key Responsibilities:
  • Diagnose and resolve complex network issues, proactively identifying areas for improvement and recommending effective solutions.
  • Support and maintain network backbone infrastructure across multiple datacenters and geographic regions, utilizing dynamic routing protocols (OSPF, BGP) and various connectivity mediums (DIA, PTP, VPN, multigig connectivity, crossconnects).
  • Independently lead medium-sized client engagements involving equipment deployment, network design, or refresh tasks.
  • Provide escalation support for incidents affecting client offices, datacenters, public cloud networks (Azure and AWS), and remote access solutions (VPN, Citrix, etc.).
  • Support and maintain NGFW firewall configurations, troubleshooting both datacenter and client environments.
  • Work directly with high-profile clients to deliver tailored solutions, ensuring seamless resolution of issues with a focus on critical dependencies.
  • Collaborate closely with internal teams to provide solutions and support escalations effectively.
  • Create and maintain detailed documentation for client infrastructure, processes, and procedures.
  • Stay current with technological advancements, recommending solutions to enhance performance, security, and efficiency.
  • Mentor and guide other team members, helping them develop their technical skills.
Requirements:
  • Extensive experience deploying and managing Juniper hardware, including SRX and EX platforms.
  • Strong experience with Cisco hardware, including ISR, ASR, Nexus, and Catalyst platforms.
  • Proficient in supporting NGFW solutions from Palo Alto, Fortinet, and Cisco.
  • In-depth understanding of the OSI network model, Ethernet, and TCP/IP networking concepts.
  • Exceptional LAN/WAN diagnostic and troubleshooting skills, with expertise in Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, QoS, NATs, and ACLs.
  • Experience managing datacenter networks, ideally in a multitenant MSP environment, with a focus on maintaining network performance and resolving issues.
  • Proven experience in office network design, implementation, monitoring, and troubleshooting.
  • Strong ability to lead client engagements and propose innovative network solutions.
  • Expertise in managing technical projects from inception to completion, including requirement gathering, planning, execution, and post-implementation review.
  • Familiarity with network monitoring platforms.
  • Solid understanding of virtualization and network integration within VMware infrastructure.
  • Preferred experience maintaining network solutions based on Azure's platform.
  • Flexibility to adapt to changing priorities and project requirements, with strong task prioritization skills.
  • Excellent documentation, interpersonal, and communication skills.
  • Commitment to learning new technologies and staying updated with industry trends.
  • Ability to work effectively in a collaborative team environment.

Qualifications:

  • 8+ years of experience in networking.
  • CCNP, JNCIP, or equivalent certification preferred.
  • Bachelor's degree is a plus.
  • Experience in a Managed Service Provider (MSP) environment is a plus.

Flexibility to work after hours and on weekends.

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