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Helpdesk Senior Manager
2 months ago
Req ID: 282131
We are seeking a highly skilled and experienced Helpdesk Senior Manager to join our team in British Columbia, Canada. As a key member of our team, you will be responsible for providing direct supervision to a large team of operational, production, sales, service or administrative team members.
Key Responsibilities- Lead and manage a team of professionals to achieve operational and project objectives.
- Set clear expectations for work outcomes and manage performance to drive results.
- Provide guidance and recommendations to improve business processes and client service delivery.
- Manage the coordination of activities of a section or group with responsibility for results in terms of costs, methods, and team members.
- May lead cross-functional projects or processes.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success.
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
