
Store Receptionist Coordinator
4 days ago
Job Description:
We are seeking a highly skilled and experienced Front Administrator/Customer Service Representative to join our CARSTAR team. In this role, you will be responsible for providing exceptional customer service, managing phone calls, and assisting with various tasks such as reporting and documentation. The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work independently and as part of a team.
Main Responsibilities:
- Provide exceptional customer service and create a positive experience for all visitors
- Manage phone calls and communicate effectively with customers, vendors, and suppliers
- Assist with daily tasks, including data entry, paperwork, and report generation
- Support the production manager with scheduling and coordination of vehicle repairs
- Maintain accurate records and files, both physically and digitally
- Perform follow-up calls to customers after vehicle delivery to ensure satisfaction and resolve any issues
Requirements:
- 3+ years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills, including Microsoft Office and management systems
- Attention to detail and organizational skills
- Flexibility and adaptability in a fast-paced environment
What We Offer:
- A competitive compensation and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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