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Program Manager

1 month ago

Lethbridge, Alberta, Canada Ability Resource Association Full time
Job Title: Program Manager

Ability Resource Association is seeking a highly skilled and experienced Program Manager to join our team. As a key member of our management team, you will play a critical role in shaping the future of our community disability services and ensuring the success of our clients.

Key Responsibilities:
  • Develop and implement strategic plans for community disability services
  • Oversee the delivery of programs and services for people with disabilities
  • Collaborate with internal leaders and external stakeholders to ensure effective service delivery
  • Develop and administer policies and procedures related to client services and human resources
  • Support supervisory staff in hiring, onboarding, and performance management practices
  • Identify and support employee training and professional development opportunities
  • Promote a positive workplace culture and ensure employee well-being
  • Participate in professional networks and represent the organization
  • Develop internal and external communications
  • Use data management systems to track and report information
Requirements:
  • Bachelor's Degree in a related field
  • 5 years' experience in a supervisory role
  • Strong computer skills in Microsoft Office, proficient in Word, Excel, and Microsoft 365 applications
  • Strong verbal and written communication skills
  • Strong interpersonal relations and conflict resolution skills
  • Strong attention to detail and accuracy in documentation
  • Ability to use a vehicle for work (multiple worksites in Lethbridge)
  • Current Police Information Check with Vulnerable Sector Check, required upon hire
What We Offer:
  • Full-time permanent position, Monday – Friday, daytime hours with occasional overtime and flexibility required
  • Competitive senior management salary, commensurate with qualifications and experience
  • Group health & dental benefit plan, including Employee and Family Assistance Program
  • Life and Disability Insurance
  • RRSP program
  • 13 statutory holidays per year, 3 weeks' vacation per year starting, flex days, paid wellness and sick time
  • Values-driven organizational culture, supporting the success of people with disabilities
  • Work-life balance
  • Company cell phone
  • Business casual dress
About Ability Resource Association:

Ability Resource Association is a charitable non-profit organization that has been supporting the success of people with disabilities since 1953. We are a unique combination of community disability services and social enterprise business operations, with a focus on teamwork, meaningful opportunities, and collective impact. Our organization experiences high staff retention rates, provides high-quality client services, and has a strong health & safety program.