Customer Service Representative

4 weeks ago


Shawinigan, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a dedicated and friendly Customer Service Representative to join our team in Shawinigan, Canada. This role involves providing exceptional service to customers, addressing their inquiries, and resolving any issues they may encounter.

Responsibilities:
  • Handle customer inquiries via phone, email, and chat platforms.
  • Furnish information about products and services offered by beBee Professionals.
  • Timely resolve customer complaints in a professional manner.
  • Detailed documentation of customer interactions and feedback.
  • Collaboration with team members to enhance service processes.
Requirements:
  • A minimum high school diploma or equivalent; additional education is considered advantageous.
  • Previous experience in customer service or a related field is necessary.
  • Strong communication and problem-solving skills are essential.
  • Ability to work efficiently in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • A competitive hourly wage ranging from $18-$22 per hour and performance-based bonuses.
  • A comprehensive health benefits package designed to support employees' well-being.
  • Opportunities for career advancement and professional growth.
  • A supportive work environment that fosters teamwork and collaboration.
  • Employee discounts and perks.

If you possess excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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