Insurance Solutions Expert
7 days ago
We are seeking ambitious individuals who share our values and passion for making a positive impact on people's lives around the world. As a Insurance Solutions Expert, you will play a crucial role in providing outstanding customer service and support to our clients. This is an exciting opportunity to join a dynamic team that prioritizes your success and well-being.
In this role, you will be responsible for assisting the inbound call center in selling accident and sickness (travel) insurance to new and existing clients. You will provide information to customers in response to inquiries regarding products and services, converting a high percentage of calls into sales. Your duties will also include determining client insurance coverage, calculating premiums, and establishing method of payment.
This is a great opportunity for someone who is looking for a challenging and rewarding career in the insurance industry. We offer a hybrid work environment, excellent health benefits, employee assistance program, wellness account, minimum 3 weeks' vacation, generous sick and flex days, opportunities to learn new skills, grow, and move into different roles, a work environment that embraces diversity and promotes inclusivity, and supportive leadership that cares about your well-being.
Key Responsibilities:
- Assist the inbound call center in selling accident and sickness (travel) insurance to new and existing clients
- Provide information to customers in response to inquiries regarding products and services
- Determine client insurance coverage, calculate premiums, and establish method of payment
- Meet established sales targets
Requirements:
- High School diploma
- Previous Insurance Industry experience
- Prior customer service experience
Preferred Skills:
- Exceptional verbal and written communication skills (Bilingual French/English preferred)
- Strong listening abilities with a clear and professional telephone voice
- Ability to handle stressful situations calmly and professionally
- Friendly, compassionate demeanor with excellent adaptability during change
- Proficient in computer literacy, including typing and internet navigation
- Effective multitasking skills
- A&S or LLQP license (an asset)
Become part of a dynamic team that makes a difference in people's lives. Apply now to take the first step towards a rewarding career as an Insurance Solutions Expert.
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