Service Advisor

4 weeks ago


Dartmouth, Canada Full Throttle Power Sports Ltd Full time
Job Title: Service Advisor

We are seeking a highly skilled and experienced Service Advisor to join our team at Full Throttle Power Sports Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and our service team, and ensuring that all service operations run smoothly and efficiently.

Key Responsibilities:
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide accurate and timely information to customers regarding service operations and schedules
  • Arrange for billing and payment processing for services rendered
  • Explain the type and cost of services offered to customers
  • Maintain accurate records and statistics of service operations
  • Obtain and examine all relevant information to assess customer feedback and concerns
  • Receive payments and process transactions
Requirements:
  • Secondary (high) school graduation certificate
  • 3 years to less than 5 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic computer skills and knowledge of Microsoft Office
  • Valid driver's license and reliable transportation
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available


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